ALOC offers various kinds of “service and support packages” all customized to the client’s specific requirements. Some of the highlights are:

• Access to Hotline Support and Helpdesk
• New releases of products with continuous improvements
• Daily operational support and periodic supervisory control via online access to the installation
• Check of batch processing at night as well as repair of any errors
• Service visit when requested. In connection with such visit, we meet with the users and solve any problems that may exist in connection with using the system and/or introduce new features of the system to optimize the use of the system
• Participation in status meetings
• Planning and management of the implementation of new products
• Training and arrangement of courses in ALOC’s products